limos.com

I recently had a ride scheduled where the driver called 10 minutes after scheduled pick-up time letting me know that he overslept and wouldn't be able to do the drive. This led me to scramble for an alternative. While riding then out to the airport with the alternate resource, I phoned your call center, informed them of the situation and was told I would not be billed. Yet, at 1:30 AM the following morning I received a bill from you for the ride. I then had to call again, re-establish that I wasn't picked up, questioned if it was truly the driver and not me who cancelled, and then told the fees would be credited. How do you call that customer service?

I had a car not show up, then I emailed to complain and didn't hear anything back. Also, when the car failed to show up within half an hour of the scheduled time, I was charged full price for the ride, which I will now dispute with my Credit Card.

Instead a Mercedes we find an old and dirty one

The driver went the wrong way and if my boss didn't notice, he would have never gotten to his hotel. The flight landed at almost 11 pm so that would have been terrible to get lost at night. We book drivers in the area, so that they know where they are going. Very disappointed

First the driver shows up over an hour late ? To top it off driver doesn’t even call to say there’s an issue Gets to the airport has to go around twice then finally picks us up car spells drives over 70-80 miles an hour on 55 mph roads plus I rented a Lincoln Town car not a Buick ? Never never again?