Jumpflex NZ

Took way too long for items to arrive. I was not kept in the loop as to why until after i had to contact yous to ask why it was taking so long. I get sometimes shipments get screwed up, but yous should have contacted me to let me know before i had to contact yous asking where my stuff was. But good product at good price.

We recently were trying to decide and buy a tramp for the kids, the Spring free ticked all the boxes for sizing and safety. However after muitable times trying to use the online advertised code and pay for the 8ft tramp, over 3-4 days and failing - we emailed to be told the code isn't available even while it was still advertised on the website. so for the total cost of transport, and steps, we were frustrated by the hassle trying to buy- so we purchased the jumpflex 10ft- steps, delivery included, slide and sprinkler fitting for $800. we would have bought your tramp with the additions added but sorry your site let us down.

As far as I am aware the products I paid for on December 14th have not been delivered. My daughter is away now. But normally if there is no one home they are taken to the local RD1 . not there. ? ! Would like this followed up on please.

I emailed your customer service team on the 20th December and only received an acknowledgment of email and NO reply on my request, very disappointing.

I bought a Jumpflex a little over a week ago, paid the money online and am now none the wiser as to when it will arrive. No Comms whatsoever and I find this a bit poor.