www.epicplay.co.uk

The battery was leaking on arrival. The car was scratched. Six days after return have not had refund or any corespondents.

We recieved part of the trampoline we ordered Friday lunchtime , but a large amount of the trampoline was not brought , rods of different sizes , net, ladder , ropes etc . I sent an email to you straight away but as yet await your reply . Not happy at all with this service.

Very disappointed, I tried two credit cards, both came back saying payment did not go through. I then go to another supplier and buy the exact same trampoline. Few days latter 2 trampolines arrive, your company has refused to accept a fault with your website, and are forcing me to pay £95 to return an item that was sent to me in error . On top of this, your order was missing 1 large box ?? When I have clearly detailed what has happened via email as the only contact number is a mobile which goes straight to voicemail and you are not called back, I have had to repeat myself on several occasions . Very dissatisfied, I will never buy a large item again from a place that has no local store incase of return or any issue. I feel you should arrange puckup and provide a full refund, this was not my error, I acted in good faith, your website clearly had an issue which I am now paying for.

Took my money but haven't received the goods yet.... 3 weeks after ordering under investigation I wish they would just call the police in... I will never order from this company ever again !!!!!

Item has not arrived, have been waiting 2 weeks