Poker Chip Lounge

I received the chips and case yesterday. They are absolutely beautiful. Communication with your company was extremely unsatisfactory. Sometimes I would leave 4 or 5 voicemails with no reply. When I did get a live person, he had to check on availability, and didn’t call me back. Every step of the way was on me. I finally sent an email for a tracking number and it took days for a response. I know shipping from the factory is not in your control, but I honestly thought maybe you went out of business. Sorry, but you asked. I know that my friend Martin Rosales (who referred me)is having the same trouble right now. Deborah Hall

I loved my sample Chipco classics. I wanted to order a set almost immediately after receiving them. The shipping, just for the samples, was just way too much. I'd hate to think what it would have been for an entire set.

I ordered the craps rollout mat and rcvd the roulette mat instead. Christmas present shot. Very disappointed. Sorry to say. This product was recommended to me and then i passed on the same to friends. Shipping was expensive but I felt the product would be worth it.

The first thing I tried to do was pick it up using the handle and it ripped off. Not impressed.

Just received my chips and they’re not what I ordered. Missing “$” symbol and colors are very different from what’s pictured. It’s my opinion that the photos used are not of the chips produced. I’ll update this post after contacting PCL to get my order correct. I ordered the chipco classics. I want to add to my current chips and thought to could get these to match. Not really close at all. Very disappointed.