Good Support, invasive rules
Justin, my support member was very helpful and timely with his responses. My main complaint is with your companies requirement that I send a photo of personal documentation with my name and address on it, even though I paid through PayPal.
Short of government registrations and things such a passport applications, I have never once been asked to provide a photograph of personal documentation with my name and address on it, and I believe that asking this of
A customer, even after they have used a secure payment system such as PayPal, is very suspicious and highly unprofessional. I shall unfortunately be taking my business elsewhere and will not deal with Japan Codes in the future.