JLD

Took a while to ship and arrive but that is understandable as it is a custom made doll which require work and precision to make.

Let customers know if the hair in the photo is Implanted so they are not blindsided with extra fees or having to pick different hair.

It's really good

Customer service was good. Timely response to my inquiries. Product arrived undamaged and as shown.

Better packaging for such a heavy item would be better. it was delivered partially opened, but nothing appeared to have been tampered with inside.