ICAN Cycling

I anticipated my second purchase from ICAN to be a pleasant experience with a set of AERO 35 wheels but soon after receiving them, I noticed a problem with the rear wheel hub. I contacted ICAN and sent documentation of the problem and a bike shop mechanic evaluation as well. After several attempts to rectify the faulty wheel, the ICAN agent became deflective and reluctant to help me solve the issue. I was offered unreasonable guidance and direction and in the long run ICAN refused to honor my warranty and replace the defective product. My confidence in ICAN has been depleted and would not recommend this product due to the terrible customer service.

400 miles on wheels and spline on free body hub broke off part.

There was miscommunication in the order and they forgot to look at the additional picture for my hub. I looked at my sent items and the picture was attached.. They send a XD free hub that is incompatible with my wheel. Now they are making me pay for the return shipping.

Je mettre un avis sur les roues quand je les aurais reçu De ce fait, je trouve que la livraison est longue pour les frais de transport élevé

Do not buy these wheels! 100% garbage. The spokes loosen every ride and warp the wheels.