Incredible team effort
I came from Vancouver, BC for my Elite Pro. I met the team running Cycleboard in Costa Mesa, and even got some teasers from the product design lead on the way back to my hotel (you can see him cruising Long Beach on the website). Because my trip was disrupted due to the wildfires, the speedometer/throttle sustained permanent damage. But as soon as I let Cycleboard Support know, they shipped a replacement via first class post. The Cycleboard approach, from answering all questions while I did my due diligence, to helping me make my way back to Canada (and Cycleboard here), to their prompt attention, has been first class indeed.