SWFT

I needed a new battery and had some trouble determining the right one And mistakenly ordered the wrong one. The customer service agent was excellent at helping me resolve. The mistake I have made, and I am very happy with the outcome.

My local bike shops didn’t have the replacement spoke I needed, so I was glad to learn that I could order it directly from SWFT. Figuring that out over email wasn’t as quick as I would have liked but the CS rep made sure that the right part was available for order. The $ for the part and S/H were good enough, and the delivery time was acceptable. I’d order parts this again.

Customer service and delivery’s are decent. The bmx breaks need to be looked at tho I had to replace them even tho they have lots of meat left on them they just wouldn’t even slow me down had to replace them with better ones

After slight resistance my problem was corrected. The time it took is still unacceptable

Il n'y a pratiquement pas de choix de pièces de remplacement sur votre site