Pretty quick response and good on getting me on waiting list for parts. Only wish I could bring it in since I live so close. There's a couple other things I would love to get looked at.
over 5 years ago
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Noelyeo
Too slow
When I do get a response, it's great, but it takes way too long. My last ticket took a full month before there was a response.
over 5 years ago
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0
Audrey D.
I'm still waiting for the
I'm still waiting for the controller
Audrey
over 5 years ago
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Anthem C.
Communication
While I enjoy the company, I would agree with the community that there’s not a ton of communication for products, features and delays. I would like to see more of this. Especially on Reddit/Twitter/discord
over 5 years ago
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Greg K.
Great bike, but...
Love the bike. The build delay left something to be desired. The manual has gaps. And the delay in getting additional parts is a bummer. Hopefully things will improve when you can catch up with the orders.