Hci Fitness and Medical

have not received mine yet

I am a disabled senior citizen (68 years old) who order your recumbent cross-trainer. I live on a limited, fixed income and could not afford your white-glove delivery. When my equipment arrived I was given no warning to prepare for the delivery. The truck simply showed up and expected me to hop into “receipt mode.” After running around to scare people to help me, the delivery man informed me he could only leave it at the curb. It was a very large, heavy package that required several senior citizen neighbors to try to maneuver it to the 3d floor. Needless to say, it was a nightmare. If I had it to do over again, I would never have undertaken this. You would think that after I had just given HCI $2,000 in cash I would have received better treatment. Buyer beware. I do not recommend.

After talking tobsomeonebtwice about how the machine I bought doesn't work well for me I find it not practical tobreyurn it due to shipping fees, trying to take it apart and get it back in the box when I paid for white glove setup, and the hogh 25% resticking fee. I want to buy a recumbent bike and am now looking elsewhere, as your company wouldn't even give me more than $200 off a $2200 machine.

Items never shipped.

Still don’t have my item!