arielrider.com

arielrider.com

4.5
Based on 492 reviews
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Jonathan S.

Really bad customer service and

Really bad customer service and customer support.
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Rafael P.

I want my money back

I want my money back
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Hunter D.

New bike won't work. Manual missing information for "!" LCD error and Customer Service provided bad instructions for repair.

I purchased a new bike from ArielRider and it didn't function normally, straight out of the box and after following assembly. The manual doesn't have information about the "!" error on the LCD screen and the instructions from Customer Service to fix the issue caused further issues. Please help me to get the bike fixed and reconcile these issues.
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Kevin S.

We purchase a lot of

We purchase a lot of toys, this one came in broken and support has basically told me that I need to get it fixed. I wouldn't buy from this company again.
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nancy m.

I have a e bike

I have a e bike that won’t turn on. I can’t reach a person to talk to.
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