echelon-store

Horrible service, I will never buy anything from echelon again. My new treadmill doesn’t work and I was within return policy and customer service will not reply back to my many emails. I will be having my lawyer contact you.

Fantastic instructors, shady business model. I'm sure these terrific fitness coach employees aren't aware of echelon's bait-and-switch extortive business practices, or their presumed integrity and genuine concerns for health and fitness would cause them to terminate employment.with echelon with true disgust and embarrassment! My dispute through my bank is ongoing; echelon did not honor their $200 off offer and further charged me full price for a years membership all at once with neither the discount nor the reduced price for full year's payment despite my pre-empting with email communication with the consumer business office. I'm left with a horrible impression of echelon and would return my spin bike and get a Peleton if only I hadn't already put so much effort into setting it up and learning to use it. This company is bent. Stay away!!

The controls are slow to respond, it loses resistance of you slow down, and generally is just fine. The seat and handlebar adjustments can't really be secured, so it always is a little shaky and loose feeling. It works, but would recommend a different bike.

My treadmill showed up and does not work. Customer Service is slow and hard to get through to. They do not respond quickly. I am returning my treadmill because the part needed to fix it is back ordered with no ETA. It is too expensive to have a treadmill sitting in my house that has not worked for even one day.

I have a treadmill that has not worked since the day it was delivered. No one is doing anything about it.