echelon-store

I ordered a treadmill, it was delivered damaged so I refused it. They have yet to schedule another delivery. Disappointed with the experience even though I know they can't control what happens in the delivery process.

I’m still waiting on answer regarding the soundbar, Elizabeth said it would be a few more days due to high volume camera and it probably been at least 2 weeks now. Karin hodge

No responses to chats, emails, or surveys.

Never resolved my issue or got back to me!

Have been lied to by customer service and sales at least a half a dozen times. BY far the WORST customer relation of any company I have dealt with in last decade. This company should really focus of their money on making commercials and more on making the public want to do business with them.