The first treadmill shipped to
The first treadmill shipped to me was damaged during shipment. The communication and any updates from the company on happened because I kept reaching out for information. Finally a second treadmill was shipped. After 3 weeks of no tracking information because DHL said it wasn’t in their system when I was told it was as in their care, I finally just cancelled the purchase. My experience with Echelon felt like a scam. I would not purchase from Echelon in the future. I’m sure there are a lot of positive experiences but mine was not. Thank you.