echelon-store

Slow shipping, vague assembly instructions on the stair climber. Called CS and they were'nt very helpful.

The classes have gone downhill with the poor music. We also have issues with our stride tablet not seeing the treadmill, which with the bike

From the moment I ordered my treadmill to the moment it was installed was almost exactly ONE MONTH. Treadmill was ordered a week before Christmas and was ready to be delivered the Friday beforehand (12/22). Without typing a novel, Echelon & its 3rd party delivery service both fumbled the delivery and installation windows, resulting in me holding an extremely large treadmill in my garage. The best thing I did was not starting my 1 year service, which I imagine would have been very frustrating getting it pro-rated to start the day it actually was installed if I did. Why not Terrible? The actual treadmill as of right now is very solid and will hopefully fit my needs and goals.

I have used Echelon for years. From nearly the very beginning I have subscribed. Love the instructors and community. Sadly, they decided to change the music. Quality has plummeted.

my bluetooth broken down and I order new bluetooth but you sent wrong part. 3 month no one solve problem for me