us.maddgear.com

All right Madd gear, you did great!

We recently purchased a scooter from Madd Gear. The scooter arrived promptly and has been enjoyed by my child for about a week. I almost didn’t purchase from you though because I almost left your website. The chat window popped up a LOT of times asking how my shopping was going! It was an annoyance which made shopping more difficult. So far so good with the actual scooter.

Shipping was fast especially during the holiday rush, online ordering was easy and good pricing with multiple option of sizes for all ages. Whoever does the inspection of the final completion of the board could do a better job in my opinion. As there are imperfections with the product I received. Scratches, cracks, lack of wheel rotation that raise concern even for using.

Every aspect of the purchase to receiving was smooth and fast. A few stickers started peeling is the only down side

Customer service was fantastic! Only complaint I would have is the battery at a full charge only lasts about 45 minutes, if that.