Shipping was fast. Customer service
Shipping was fast. Customer service has been non-existent. There is a problem with our boat. Emailed to all of their email addresses (with photos and an explanation of the problem), left a voicemail, used their online chat, and there is just no response (aside from a "ticket has been updated," which I replied to like what does that mean?). I ordered directly from the company to avoid any issues and I'm just really disappointed. Lastly, the link on the website is even broken to register your boat for the warranty. The chatbot was able to supply me with one that works. Will report back and update review if I ever hear back.