CVT

Customer service provided answer to almost all my questions and concerns and provided fairly quick shipping. Great experience with that.

Little nervous with lack of information on when it was being sent but after I emailed the response was great and things were on track after that! Showed up with a few holes in the box but tent was not damaged.

Really nice upgrade ladder. Sturdy and bigger. Like it alot.👍🏽

I got this to use while camping with the lift gate open to let air flow and store things I want to keep dry. I tried to set it up when I first received it and was surprised by the poor build quality and materials used for the tent. The "bag" that it comes with for storage is basically a piece of fabric that you wrap the tent in with two lengths of cut up tent material to use as straps. There is a 0% chance you will ever get it back in this "bag". The tent itself feels more like a cheap Ozark Trail tent from Walmart. It takes about 20 minutes of trial and error to get it attached to the vehicle and staked down and is definitely a 2 person job. Overall the concept is awesome, but the execution is poor. I was expecting a much higher quality product for the price. I returned it after setting it up once. CVT also doesn't offer any return shipping, so it cost $40 in shipping just to get a partial refund.

I've owned this awning for about a month now and haven't been able to mount it because no hardware or instructions were included. Haven't had time to go search for hardware at my local hardware store.