mcstaging.repfitness.com

I've contacted you several times about issues with my order. I still haven't received the FB5050. UPS told me it was damaged. I've been trying to get whole of Rep and have not gotten a response after 10 days. Very frustrating.

My order arrived incomplete. I contacted customer service and the issue is still not resolved (I requested to speak with a supervisor 2 days ago and have yet to hear back). Sadly this has been a nightmare and I feel I should persuade more people to shop with Rogue.

Bench showed up with wrong pad that won’t attached. Jcup showed up with Rep incorrectly punched out. Emailed customer support with no response going on a week.

Terrible customer service.

It take days for REP Fitness to respond to emails but takes less than a hour to respond to social media posts. My safety straps are defective and I haven't been able to use them. Received them on 6/02/2020 and as of today 6/16/2020 still no resolution on replacement or return info. Should have stayed with Rogue.