Good equipment but everything else..
I just recently received my PR-1100, FB-5000, and steel plates and they’re all built pretty well! Customer service was very responsive throughout the long lead time as well. Sadly, there are many down parts to my order. I only received one UHMW covered jhook instead of receiving a pair. Also, the shipping took over 2 months, when the original posted time was about 4 weeks. I understand that during the pandemic it is hectic for everybody, but it was very misleading to post ETAs that were not necessarily followed.
Overall, I do like my equipment but there were many glaring flaws in the entire process.