www.fastfieldforms.com

www.fastfieldforms.com

4.5
Based on 1421 reviews
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Joel

Ok but photo quality is insufficient

Great software but a major shortcoming is the low image quality. It's not possible to use this product for quality control when you can't see any detail in the photos uploaded.
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Nev

Calculated fields iphone

Your support says it's working but it's not. So I spend hundreds of dollars a month and still have to get my calculator out. So frustrating
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Timothy.Shaffer

Needs to pay more attention

I have been back and forth with customer support regarding a form I created. I have gone days now with zero response and I do not feel it is my responsibility to remind the support technician they have not completed their portion. Emails go unresponsive. We have abandoned our intention to use the form I originally reached out for support due to how long it takes to get anything resolve, if ever.
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Daryl S.

Poor UX and lame customer service

Potential for a great product! The lack of customer service makes this product near impossible to ramp up for multiple users in a growing business. I’ve tried it for a year and made several end-user adjustments to forms but can’t get it just right to deploy company-wide. No help from the Merge-mobile FastField team.
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J. Q.

Difficult to Reach after the Sale

2nd time I've been asked for a review... they think I might have changed my mind as time went on? The program itself works as it should for the most part, but getting the forms set up and the bugs worked out is painful as it is so difficult to talk to a "live" person after they have you signed up. As an example, I needed a field changed to accept an alpha numeric input versus a simple numeric value. It took 2 of us multiple phone calls where all we could do was leave a message and multiple emails to get a 10 second update to a form field. The Program has merit.... just needs some real customer service not just sales.
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