The fastfield system is practical however requires many modifications for user functionality. It is quite a basic system that works as is but can benefit from improvements.
almost 5 years ago
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Jody
Customer service needs improvement. If you care.
I used to be able to get a hold of a human for customer service and tech support. All I can get now is someone from your website sending me a video clip. Sorry guys what's great for the bottom line is not what is best for your customers. A video doesn't always cut it.
about 5 years ago
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J. Q.
Difficult to Reach after the Sale
The program works well enough, but after they get you to sign up, it's hell trying to get something fixed on your form, or even to talk to a live person. Sometime it would take days for a return call.
about 5 years ago
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Jerome
Technical support/customer services is non-existent.
Technical support/customer services is non-existent. I’ve tried reaching out for support via phone call, chat, and email and yet to receive a response.