www.spectrumchemical.com

An order placed April 14 had a ship date of April 19. There has been no communication from Spectrum since that time. However, in checking back with Spectrum on the order status, the ship date continues to move further away with no contact or explanation for the delay. If a product is not in stock, it would be preferrable to know at the time an order is placed; or at the very least, notified soon thereafter so a customer can make a decision on how to proceed with their product formulation.

Ordered wrong product and cant get anyone to respond to me. I will try calling and hopefully get some help. Then i would change my rating

Usually order go very smoothly and ship with all my paperwork being emailed to me. Recently I have had several orders that did not ship and I haven't received any shipping notifications for weeks.

Item# 988-24064, ordered a quantity of 2 on 8-21-20. Received an email on 8-28-20 from Patty Decker stating that the minimum quantity for an order is 3. I asked her why that wasn't posted on Spectrum's website when I was placing the order. She never responded, so the order is still pending. As of this review 9-11-20, there is still no minimum quantity of 3 listed on the web page. In the future, I will be ordering from more reliable suppliers.

Placed the order more than 2 weeks ago I have not received the product yet