60 out of 250 magnets arrived damaged
Hello,
We recently received our magnet order and at first glance they appeared to be exactly what we anticipated. However when I started sorting through them I noticed that a number of the bottoms and sides of the magnets are scratched/faded/damaged. I am not sure if it's because of the way they were shipped or if your printer may have been running out of that particular red ink towards the end of the batch, (probably the latter), but 58-60 of the 250 magnets are damaged.
I attached some pictures
Pic 1. Shows the way the magnets were shipped, just all thrown on top of one another in a box. There was one piece of paper at the bottom of the box.
Pic2. Shows the 60 that we are damaged.
Pic 3. - Pic 8. Shows the damages I am referring to.
Seeing how our restaurant's anniversary party is in less than 1 month (Saturday August 4th) how is Custom Magnets going to rectify this situation?
Is there enough time between now and August 4th to send us better quality replacements?