Fast and Easy
The process was incredibly simple, the customer care staff were always quick to answer my questions and if they weren’t immediate they would send me an email as a follow up to the missed a chat. Overall I’m incredibly satisfied with the refinancing process. My only complaint was I wish it was disclosed that common bond was not going to be servicing my loan, I thought it odd to get an email from a different company about my payment when I hadn’t heard the name during any part of the paper work.