sectigo.com

No follow-up, no answer from support, poor customer service.

Complicated and not well documented process on S/MIME certificate collection. Long lead time of verification process.

payed money, but no product

I purchased a cert that I did not receive. I contacted chat support that blamed me that the cert was "rejected" and couldn't explain why I couldn't revoke it or reissue it. It's been 24 hours now since I have been waiting for a reply from the ticket I was asked to open. I mistakenly thought dealing directly with Sectigo would offer a more professional experience.

Horrible service