sectigo.com

The Button "Request My Certificate Now" is not working. I tried every possible Browser (Firefox, Opera, Safari) on Windows, Linux and macOS. Non of them work. The botton does nothing. Want the cert or money back.

you web site and support are sub par. I purchased a code signing certificate a month ago, and opened a ticket with your support, and i have no idea where things are.

Purchased a code signing certificate from your site earlier today. I am still waiting for the certificate. Seems like Verisign gets them to you within minutes of a purchase. Not satisfied with the service so far as I have no idea if or when the certificate is going to be issued.

Certificate process is a joke. Validataion emails not issued; retrying gives error screen. Chat function useless; first passed around departments, then asked for deatils but my answeres are ignored (twice) then original handler interrupts and loses what progress has been made! Dont use them, there are plenty of better suppliers out there

Purchased an S/MIME certificate. Sign up sent me four separate emails, one of which was completely blank. Certificate email validation, which was supposed to be self-service, was broken, resulting in errors on the page. Live chat was not user friendly, and support personnel directed me to submit a ticket for validation, and told me photo ID would be required (nothing about this on the product page). No apologies or acknowledgement of the broken software from the support team. On top of all this, user interface was very broken and looked about 10 years old, and refunds (which I promptly requested) apparently take 2-3 days to process. All in all, I wasted about two hours trying to get this to work. Save yourself the headache, and go with ssl.com. It’s cheaper, and I got up and running in less than 15 minutes.