Poor communication and follow-through
All was fine until our bottle didn’t come for a very long time. When I inquired, I was told it had been returned to sender (wasn’t told why and was given no notification of that status until I inquired a couple of weeks - or more — after ordered. The woman asked me to confirm my delivery address - I did and it was the same as the first one — and told me — all by email — that it would be re-sent and it should arrive in 2-3 weeks! I replied to please expedite via a faster delivery method as it had been a long time already. No reply. I got an email that it was going to be shipped. No other word about when it should arrive. Not great experience.