Losing features...
While Yotpo give great value, they are unfortunately going the route of making more and more of the features exclusively for paid accounts. This would be fine, but they make it an all-or-nothing deal. What if we only want to be able to reply/comment on reviews, but don’t need all the other bells and whistles?
Now they even made it paid-only in order to post your reviews to social media… Not. Cool.
We like Yotpo, but they could be so much better if they kept the free features free, and made the paid options a build-your-own package.