Outdated and unfriendly website, limited products’ availability. Mediocre customer service and high prices.
almost 2 years ago
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Sam H.
Never received
Never received
almost 2 years ago
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Joseph D.
just a rock bottom service
just a rock bottom service provider, place an order online and it doesn't come, no reason given, lost business because of this and will hardly be back
almost 2 years ago
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Kyle P.
Lost confidence
Spectrum's customer service has diminished to the point of non-existence over the past 3 years. I'm astonished to see what was once a major contributor to the practice of compounding reduced to a rarely-considered option for me. Where did the formulation support go? Why do I have to confirm the shipping date on chemicals I order if they show they are in stock? Where did my customer service rep go?
over 2 years ago
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Victor D.
prices
you guys really need to check around for your prices. Medisca xanthan gum 100gm $12 you guys $88. and several others as well. Don't want to be competitive? It might work for PCCA but...