www.spectrumrx.com

But needs the support of home Office on programs like no show gift Cards casting a bad light on team performance

WITHIN 30 DAYS, I HAD 2 DIFFERENT INCIDENTS. YOU GUYS ARE CHEAPER THAN MY OTHER 2 WHOLESALERS BUT YOUR CUSTOMER SERVICE IS LACKING

I cannot pull up a chemical and see how many times I have ordered or the pricing that was paid for it in the current year.

I am not impressed with spectrum. Some of the issues Ive been experiencing is lack of NDC numbers or NDC numbers being different on your website versus on the packaging slip. I called customer service and she didnt even know what a NDC number was. Then Ive had issues where I place my whole order in one transaction and have been charged numerous shipping charges because it came from different warehouses. Even though my whole order was placed at the same time. The customer service was willing to combine 2 of the items that came from the same warehouse but not the others. Then Ive ordered a drug that was suppose to be shipped over night due to it requiring to be refrigerated and it was shipped regular mail and not even in an ice box or cold packs. I have really tried being supportive but it gets frustrating when this has been my experience each time.

I like how you offer some chemicals that others do not carry, but please fix your payment screen to clarify how much shipping is going to cost BEFORE I purchase the product. Yes, I look at your shipping policy and special fees, but it would be nice if you incorporated actual total fees to see before you commit to the purchase and submit your order.