HH France EN

Is a shame that Helly Hansen webshop protected by Let's Encrypt and they asking credit card, but after multiple check runs I felt trustable. Shopping vent fine, processing 1 day, product arrived in a few days, perfect condition and with tracking. I suggest them to use a much trustable certificate because Let's Encrypt looks like a fraud site in this professional level.

Good

Ordering is simple and straightforward. Let’s face it online retailing has been around for a while now so there is no excuse in getting it wrong these days

Reasonable

i have always respected the helly henson brand until i ordered an artic parka .. it arrived in a weak damaged cardboard box .. the parka was faulty with glue marks on the shoulder straps and then the unresponsive customer service just added to my disappointment.. 2 weeks later i am still waiting for my refund and there has been zero response to my email about the awful glue marks .. i get the impression helly hansen really don’t care about their customers !