willo.com

great

It is GREAT!

The order canceling is alittle harder. If you dont reach out to them ASAP they'll process your order. So make sure you call and cancel if its a option dont email them becasue by the time a person gets it it'll be too late. The overall returns is fairly simple and quick and the shipping to you once it ships is rather quick . I got this for my autistic son hoping hed brush more after seeing the ads. He still fights with me to do so but once we can get the head into his mouth ( its alittle bulky and large so it doesnt fit quite right) then hell attempt it but for not as long as it says he needs to. But its a start I suppose

Shipping was quick

We bought this system for our adult special needs daughter who has always struggled brushing her teeth on her own. Seen the Willo system and thought it would be a good solution. She has a small mouth for her age (24) but got the large brush since this was designed for children. The mouthpiece is too wide for her to use comfortably so we ordered a medium size. When it arrived, checked it before opening and it looked to be the exact same size as the large. We called Willo support who was very helpful arranging exchange for a small brush and covered the return shipment, very good service. However the small base does fit better the brush itself does not extend back far enough to reach molars. We haven't tried swapping the large brush we still have onto the small holder but will be our next step. Suggestion might be to provide dimensions of the entire brush/base to make fitment easier. The operation of the unit so far is great!