whisky-me.com

I have not received this months whisky as yet. The same thing happened last month as well! Please advise………

Really difficult to carry out simple tasks. Made infuriating by the lack of any contact phone number

I had been very happy with the yearly subscriptions I have got for a number of friends and family so decided to buy my husband a bottle of whisky for Valentine’s Day. Despite ordering in good time the whisky never arrived, which is always a shame when bought as a gift. I let the company know but they told me that bottle was now sold out, they had no other similarly priced bottles in stock they were happy to replace it with, and they do not offer any kind of good will gestures to compensate. I understand things do go missing in the post but was not very happy with the customer service in this instance and would not attempt to order a bottle of whisky again.

Most of the issues were not Whisky Me’s fault - but show the perils of mail order - my first order of pouches one had popped in the post so I received an envelope full of whisky and all the tasting notes were ruined. I was sent a replacement pouch, which the dog popped as he got hold of it when the postman put the package through the letterbox, and the replacement tasting notes were damaged by Royal Mail - so all in all a bit of a disaster!

Still haven’t recieved my order.