whisky-me.com

A superb whisky, so took advantage of the subsequent offer. But too many times I've had to chase up delivery. Including this bottle and more than one of the monthly pouches. That said the pouches are a fantastic way of trying many whiskies. And as my son uses father's day and my birthday, 6 months later, to provide me with a subscription, it's a win win all round.

Okay

I thought this was a great idea for Christmas. Unfortunately the delivery was worse than terrible and never arrived in time despite being ordered 1 month before Christmas. The gift then had to be changed to an online gift which the recipient set up and his 1st delivery was over 2 weeks late. I only hope delivery is sorted out as the whisky itself and the idea is great. I've already paid for the year, and my recipient was sent 1 extra pouch by way of an apology.

Service is unpredictable and doesn't seem to be improving. Whisky is good which means I put up with it

Found the checkout extremely difficult to negotiate. At one point I had £497 in my basket! Eventually worked our how to reduce to what I required. Confused by confirmatory email as it seemed to suggest I had only ordered one gift voucher and not two.