Volcom CA

Made two orders and forgot to enter a discount code on order #1. It would have been cool if the discount code was auto entered, at checkout.

I know regarding covid everything takes longer. But it takes so long for reply to email

I understand that there will be delays because of Covid 19, but I hope to hear back from customer service before my 45 days is up. I need to exchange an item for a size up, but haven’t received a response yet.

Livraison rapide et emballage impeccable. Par contre, toujours aucune nouvelle du service client à ce jour alors que j’ai envoyé un message vendredi dernier..

While I gave my payment informations for my order, the whole website went to 20% off to 40% off. I did ask for a price adjustement or to get my order cancelled. Someone from the customer service offer a 33$ refund as a price adjustement. Since then I never had this money back and I sended 2 emails to the customer service and I never had any answer. I love the volcom product but i’m disapointed for the customer service.