us.plankhardware.com

Still waiting on a return shipping label

I wish you had better pricing for shipping and returns for sample/trial purposes. Hardware already pricey and now I need to lose $10 on one knob for restocking?

Customer service is non-existent

I never received a response to my customer service email that was sent

Our items stick when depressed or turned. We submitted a video. We were asked to create another video.