us.amorepacific.com

Customer service is bad at answering my questions

There were multiple screens one showing my account and 800+points to redeem for $20.00 off and another about a 10% off offer. After 2 chats and referral to support which I contacted several times I still did not get $20.00 of or as 10% discount. The last last communication said to text support using a code to get 10% off on future purchases. I've never had such a difficult time navigating an offer for a simple discount which I ultimately did not receive. Leaves a very bad impression of a retailer with poor customer relations.

I think ur product is good. But the amount of emails u send me is a turn off!!!! Stop bombarding me multiple times a day w emails. Enough already!! If I need something I will order, I will not order if u don’t stop sending me emails! I’ve unsubscribed. Now beat it!

Been a month and no refund

After exchanging emails for 5 days I got no resolution of my problem. It seems like your customer service reps never saw the products