us.amorepacific.com

Love your product. Do not love your renewal system. There should be an email updating me I have an upcoming charge, BEFORE the actual charge. Just like every other company dose.

Submitted a complaint/ return request for an essence that caused breakouts and skin irritation but there’s no follow up and resolving the issue takes a really long time

Would like the ability to actually converse with a representative of the company . Have asked several times why the product line is no longer in DC area … especially when there was a rep. In Neimans and Nordstrom who were excellent representing your line . Can only assume that your sales are off. Will see who they recommend now.

There is no Online chat available or phone calls available to contact your company, my order has never been delivered, but my card is charged. I have provided all the information and proofs, but all I can do is endless waiting. I lost my confidence of purchasing from your website anymore.

Did not receive promotional products as advertised