us.amorepacific.com

Your product is fantastic, however, I have been out of serum and moisturizer for quite a while now, and have been having a great deal of trouble ordering. There is no ordering by phone, The store I used to Buy it at stopped carrying it. They said it was simply priced too high. I told them it was worth every penny. I have been trying to use another product but I miss what I have been using for years. I would give the product a five stars, but the business end has proven very disappointing to me.

I was a customer for 10 years until my first interaction with your customer service team. They need some customer support training.

I am stuck with a product I can't use because the formulation and color seem different to any other order I have had in the last 5 years (same product and #104). I recycled the box and THEN used the product. I have been told it is not returnable. $75 in the trash. I have always loved my foundation but this package is just different, the color, the texture, everything. So, clearly I am dissatisfied.

I have been using Amore Pacific for years. I live in Canada and bought my products at Sephora. Now it turns out not only does Sephora not carry your line but your US company doesn’t even ship to Canada. Once I finish the products I have I will be seeking out another line that cares to do business in Canada.

Unfortunately I now live in Puerto Rico, a US territory which is a part of the US Postal Service. I can’t receive your merchandise here, so …..