24uptown.myshopify.com

Did not receive the version of the product requested.

When purchased was suppose to have In time for Christmas it was in stock, that’s why I chose company, on the day it was suppose to be delivered I reached out through email because I couldn’t get ahold through phone call, and it just shipped the day I emailed. If I was given the option of overnight I would had to get before Christmas. But never got any response or anything until after shipped and couple days after Christmas.

Champagne arrived and first bottle was flat. Call to report it and got no response.

My box got to my house destroyed I imail them never got back to me

I spent $38 on shipping and after two weeks, and on the anticipated date of arrival, I received a notification the shipment had been “damaged“. I have now sent an email each day for four days in a row to get more information and there has been no acknowledgment of receipt for any of the emails or a response to advise on status of replacement or refund.