Customer Service and Product are high quality
I cannot recommend Solovair enough. The quality of their boots really show through the minute they are out of the box. Their shank provides support to your steps without creating an awkward foot feel like you are stepping on a plank. The leather and its protective seal feels and looks durable and premium. The lugs have grip that provide maximum safety in slippery situations.
I had sizing issues initially as I mistakenly bought the wrong size. The return and replacement policy was responsive and the Q&A team were quick to answer questions about fit and last. I cannot speak more positively about the product and the service I received, even as an American shipping across the Atlantic.