shop.truma.net

O rings fit perfectly! Fast shipping however I’m on giving 3 stars due to cost + shipping was $16 the O rings cost them at most $.25 which is a huge markup. Unit only 2 months old I think dealer messed o ring up during install. Take care of your loyal customers that have already bought and highly recommend your products to others.

When set to Comfort, hot water arrives at furthest faucet within 10 seconds. Showers must be tempered to my liking. Water-conserving "Navy" shower rinses are tepid to begin, but heat up in less than 1 minute. Areas for improvement are to reduce flue fan & circulation pump noise and to create a troubleshooting code that clearly states no gas flow when out of gas. It is a myth that ECO mode maintains 41F min when ambient temperature drops below 32F. LED 3 has _never_ been observed to illuminate or cycle on/off during even sub-freezing temperatures.

My initial email was responded to immediately and follow up was executed within hours in a very professional way. THEN.... I did as directed. I called the number provided, with case number in hand. I was placed on hold 4-5 times and talked to 4 different people that seemed unsure who I should talk to next. The final person was very nice but told me she was new to the job. Total time on the phone was 23 minutes. I am however very glad to be able to order direct. The nearest RV dealer is a 4 hour round trip for me.

Water starts very hot, works it’s way down as we lower the faucet, when we stop at a reasonable temperature it quickly gets cold and must be set up again. After two years we have yet to have a comfortable shower from start to finish. Is there some miracle combination we don’t know, or is it the water pressure?

I want ever have another one of these water heaters. 3 months after warrenty ran out I had to buy a circuit board. Which was not cheap. Takes forever to get hot water. I will run about 2 gallons before it even starts to get warm. I never had that with my other water heaters in my rvs. This water jeater sucks. I am.not the only person that feels this way.