de.trotec.com/shop

Gerät Funktioniert nicht. Sogar mein Angebot dass ich das Gerät zur Reparatur nach Heinsberg bringe, wird abgelehnt. Unglaublich.

Bought a particle counter in less than a year ago, and now you do not calibrate them any more. It is useless to us without calibration.

He hecho una devolución y al intentar devolverme el dinero lo hacen en una tarjeta de crédito que ya no existe, les he reenviado mi nuevo número de cuenta bancaria pero siguen sin devolverme el dinero.

No pièces detachees

I ordered a spare part for a pump on the advice of Trotec customer service. Since I ordered the communication has been poor with no information being given to me about the status of my order unless I emailed in to ask for updates. After several weeks I was told the part is out of stock and may never be available. Even this information was given only as a result of me asking what was happening. I have sent in a complaint but given the poor customer service I don't know if I will hear back from them. At least getting my money back would be good. Being asked to provide a review feels a bit insulting to be honest.