TreeHelp.com

I didn't use your service because I didn't feel I was being listened to. I had emailed Paul twice about info and pictures of trees. At first I was told that the emails that I had sent did not answer his questions and that I didn't even send pics. When I questioned and said that a lot of the answers he needed were in the emails and that I had sent pics. He finally admitted to getting the pics but something about your server couldn't read them. He did not admit that the answers to most of the questions were in the emails. I gave up after that because I don't have the time to repeat emails. Too bad because I thought your product looked good.

I am appalled by your disgraceful business practices. I bought a product and you linked my credit card, my name and my email address without my permission. I will ensure that I never buy your products again and will advise others to avoid your underhand practices.

Took my money for something that was not in stock and will never be .Call first to make sure it's in stock or buy elswhere,I will not be placing any orders with them again.

I called with questions about products I purchased. Gentleman said he was not qualified to answer my questions rold and that people who could could not talk because they Are so busy and said they would respond quickly to email and that would be best method of communication. One week has passed no response, as my tree becomes worse I wait. Absolutely unacceptable. If they are so busy they can't have a one or two day turnaround on email then they obviously need to hire more people and:or get people who care. I won't buy from this company again.

Tree help decided without notifying me that they could substitute one item that I ordered for another item. This is the second time this happened and I will not be returning. Their response was identical in both cases, which leads me to believe that they do this on a regular basis