Tangle Teezer US Store

I had a terrible experience with Tangle Teezer! I ordered a brush - called customer service the same day to see if I could get a different color - was told immediately 'no - it's in process already' - funny thing is I STILL have not received the brush. There was more than ample time to exchange that brush for a simple task as color change!

I recently bought this brush that was about $13 and when it came it was super tiny barely fit in my hand was so tiny looked like for a doll baby brush so I requested a return and I sent it back and it has been almost 2 months I have returned the package and everything still have not got my money back and also no updates so got no money and no brush

It took over 2 weeks to get the brush and when I tried to stop the shipping (since it was still waiting for its label a week later) I couldn’t get help from customer support. Even now, I’m trying to return them.