Very satisfied with the product
I am very pleased and satisfied with the functionality and quality of my Softtopper, which I installed on my Ford F150 full-size bed. The convenience when it is necessary to cover my load, but also the ease and flexibility to be able to pull the Softtopper back and haul a load of gravel or topsoil makes this the right choice for me. The only minor issue has been a little leakage when it rains because of the holes on the top side of the truck bed, which the Softtopper rails and foam tape aren’t able to seal completely. But the benefits far outweigh this minor issue.
The purchasing experience did take more than double the time initially estimated. But this was due to a supply issue, and no fault to Softtopper. However, communication of this delay in shipping was initially lacking until I made several calls to find out the status of my order. But in the end customer service did come through.
So all in all, I am very pleased with the product, and satisfied with the company. It has even caught the eye of others who have asked me about it. So I would definitely recommend this product, when you need the flexibility to cover your load or open it up.