Sleep Me

I have not received my order even though I ordered on Aug 26. I have also fully paid for the device.

If you purchased a company only two years ago, where is its inventory? Is there any inventory? What recommendations do you have? None of these questions asked provided any help. I was so upset I did not even look through your site because I did not want anything to do with a company that served this level of “support!”

I've had a Dock Pro that's been constantly stuck at random temperatures and factory resetting itself constantly for almost a month, and I've received no assistance with the issue. Calling their customer support line during their posted hours results in a recording telling me I can leave a voicemail? I've finally received one generic "please reset the device" email over a week after submitting a ticket. I want an exchange for a new device that actually works, or I want my money back...

Website works badly, customer support takes over a week to respond, thus I missed the 25% sale. Can't call either.

I cant even find out when my sleep system will ship! I have paid for it, at first i was able to check thei site and it said, item not shipped yet.” Now they have removed the option to check about shipping.