SinaLite USA

I cancel an order of this item made is 08/12/2020 and as of today (08/30/2020) I don't get my money back. The lady answering my phone calls is not helping anything at all about this.

I still don’t have the brochures which were suppose to be in my customer hands last Wednesday. So I cannot rate the brochures now. I know one thing that last Monday when I called, the customer service assured me that even thought the shipping tracking doesn’t show the brochures are picked up, they actually are and UP does not update tracking right away. Which is not entirely truth. Regardless….. is next Monday and I still don’t have the packages supposedly shipped 3 business day services. The word part is that this is not a first time. We have issue with production and shipping with almost every single order!

On our last order of 20M EDDM post cards bundled in 100's we came up 500 short. We mailed 10M, then went to mail the 2nd half a couple of days latter and came up short. Your bundles are NOT accurate and caused us a lot of embarrassment with our customer

This order of booklets came in with the boxes busted open again. If you can't package the booklets better I will need to stop using you for this product.

Not happy with the printing, timing and services received lately.